Because our customers are so diverse, we needed reporting software that was very flexible. There was little out there that met our needs. Once we found eWebReports, the decision was very quick. ![]()
eWebReports is not complicated like the other reporting software out there. There was a bit of a learning curve, but not bad at all. The user manuals are easy to follow and we are very excited to use it! ![]()
Exago's responsiveness and willingness to listen to our needs really stood out in our dealings with them. ![]()
The timeframe to get eWebReports up and running in our applications is much shorter than the competition's. ![]()
Since we integrated eWebReports into World Records, the sales team begins their product presentations with our Ad Hoc reporting capabilities. Prospects are always concerned about how easy and extensive the reporting capabilities are to quickly produce a range of reports. Because eWebReports is so easy to demonstrate, it's given us a competitive edge when we're trying to close a deal. ![]()
Client satisfaction is the number one goal for the World Records team. By incorporating eWebReports into our application, we've greatly increased our clients' ability to create their own reports, inquiries, spreadsheets, and Word documents, easily and on time. This has contributed to clients' overall satisfaction with our products and services. ![]()